Returns

We strive to provide you with the best and hope that you enjoy the quality of every item you purchase, but if you do not fall in love at first fitting, please return your item within 7 days of delivery date, unworn with tags attached, in original packaging for store credit only

All sale and clearance items are Final. Returns and exchanges are not available.

How to Return an Item

It’s easy! Follow these 4 steps:

  1. Make sure you are returning within 7 days from the delivery date. If it is past 7 days, you cannot return the item – and if you do, we will send it back. You do not get to proceed to the next step unless within the 7 day period.
  2. E-mail returns@onetwentytwoboutique.com with your name, items being returned, and order number.
  3. Ship the item back via USPS to the following address: One Twenty Two Boutique, PO Box 78133, Charlotte, NC 28271. Be sure to fill out and include the return card you received with your order. You are responsible for all of your shipping costs.
  4. Once the item has been received, our Returns Department will contact you via e-mail within 3-5 business days and issue your electronic gift card, which will be sent via e-mail.